1. Introduction

Welcome to New To Education. These Terms and Conditions (“Agreement”) govern your access and use of our online and face-to-face tutoring services, digital resources, and other educational offerings. By accessing or using our services, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, please do not use our services.

1. Services Provided

2.1 Description of Services

New To Education provides online and in-person tutoring, career coaching, resume writing, mentorship, test preparation, and digital learning materials for various subjects and academic levels. Our services include:

• One-on-One Tutoring – Personalized instruction in various subjects.
• Group Tutoring – Interactive sessions for multiple students.
• Homework Assistance – Support in assignments and coursework.
• Exam Preparation – Tutoring for standardized tests, language proficiency exams, and subject-specific assessments.
• Career Development Services – Resume writing, job interview preparation, and career coaching.
• Digital Learning Resources – Access to educational content, worksheets, and courses.
• Hybrid Learning – A combination of online and face-to-face sessions.

New To Education does not guarantee specific academic results but aims to provide quality support and guidance for learning improvement.

3. User Accounts and Registration

3.1 Account Creation

• To book tutoring sessions, purchase services, or access certain materials, you must create an account on our platform.
• You are responsible for maintaining confidentiality of your account credentials.
• You must provide accurate and complete information when registering.

3.2 Age Requirements

• Users under the age of 18 must have parental or guardian consent before creating an account or booking sessions.
• Parents/Guardians are responsible for supervising their child’s online activities.

4. Booking, Payments, and Refunds

4.1 Booking a Session

• Sessions must be booked via our website, Newtoed.com, or through direct communication with our representatives.
• Availability is subject to tutor schedules, and session slots are not guaranteed.

4.2 Payment Policy

• All payments must be made in advance before the scheduled session.
• Payments can be made via credit/debit cards, bank transfers, PayPal, or other agreed-upon methods.
• Prices for services are as listed on our website or confirmed via written agreement.

4.3 Refund & Cancellation Policy

• Cancellations must be made at least 24 hours before the scheduled session to qualify for rescheduling or a refund.
• No refunds will be issued for cancellations made less than 24 hours before the session.
• If New To Education cancels a session, students may choose to reschedule or receive a full refund.
• If a tutor is late, students will receive extra time or credit for future sessions.

5. User Responsibilities & Code of Conduct

All students, parents, and users of New To Education must adhere to the following rules:

• Respect tutors and other students during online and in-person sessions.
• No disruptive behavior (including bullying, offensive language, or harassment).
• No unauthorized recording or distribution of tutoring sessions.
• No sharing of personal contact information with tutors outside of New To Education.
• Users must log in on time for scheduled sessions.

Violation of these rules may result in termination of services without refund.

6. Tutor Responsibilities

Tutors working with New To Education must:

• Conduct sessions professionally and punctually.
• Adhere to company policies regarding confidentiality and teaching standards.
• Report any misconduct by students or parents immediately.
• Not engage in private transactions with students outside of New To Education.

Tutors who violate these policies may face account suspension or termination.

7. Privacy and Data Protection

We take your privacy seriously and handle personal information in accordance with our Privacy Policy.

• User data is collected only for educational and administrative purposes.
• We do not sell or share personal information with third parties.
• By using our services, you consent to our data collection, storage, and usage policies.

For full details, please review our Privacy Policy on our website.